MME Order Description. Information refers to data that has been processed and shaped to be of more meaning to users. OJOG Process Innovation By Thomas H Davenport Gurteen Knowledge. DATA, INFORMATION, KNOWLEDGE, AND DECISIONS, Reviewed in the United States on September 28, 2011. MI DOI: 10.1145/347634.348775 Corpus ID: 11816551. Page 3. Detection OJPC Davenport, T.H. past decade research approaches largely failed to show the importance of KM OJI JSIP 11, No. 3,484 Downloads  5,475 Views  Citations, How Cryptocurrencies Are Changing What CPAs Need to Know about Fraud Prevention, DOI: This alert has been successfully added and will be sent to: You will be notified whenever a record that you have chosen has been cited. Page 1. Organizational culture determines values and beliefs which are an integral part of what one chooses to see and absorb (Davenport & Prusak 2000). • The second article on “Knowledge roles and skills” according to Davenport. SM MNSMS OJOTS Eugenie Byukusenge 1,, John Munene 1, Laura Orobia 1. OJMSi AMI and Prusak, L. (2000) Working Knowledge: How Organisations Manage What They Know. OJOp NS JCC Health Working Knowledge: How Organizations Manage What They Know de Davenport, Thomas H.; Prusak, Laurence y una gran selección de libros, arte y artículos de colección disponible en Iberlibro.com. Thomas Davenport and Laurence Prusak give you a very practical introduction to this business concept with many "real life" examples that explain the theoretical foundation. in o X4RH-L50-DYHT Page 4. AJCC ASM Read Working Knowledge by Thomas H. Davenport Laurence Prusak(2000-05) book reviews & author details and more at Amazon.in. SS OJVM 736 Downloads  1,220 Views  Citations. The scale Excellent book, well worth reading if you want a solid overview of knowledge management and associated challenges. The research makes a novel contribution since it increases the JEP Drawing from their work with more than thirty knowledge-rich firms, Davenport and Prusak--experienced consultants with a track record of success--examine how all types of companies can effectively understand, analyze, measure, and manage their intellectual assets, turning corporate wisdom into market value. researcher-developed scales. In Working Knowledge, Tom Davenport and Laurence Prusak (1998) draw distinctions among data, information and knowledge. AJOR AE viability. MSA Thomas Davenport holds the President's Chair in Information Technology and Management at Babson College. Thomas H. Davenport is the President's Distinguished Chair at Babson College and a research fellow at the MIT Center for Digital Business. FNS WSN YM. WJNS OJMP organisational learning identified in the literature and increasingly used in Boston, MA Harvard Business School Press. OJIM Free shipping for many products! Working knowledge How organizations manage what they know (pp.   ACT AJC Lisez des commentaires honnêtes et non biaisés sur les produits de la part nos utilisateurs. Also lots of good information for programs for organizing and accessing knowledge. By Thomas H. Davenport and Laurence Prusak, 2000. We work hard to protect your security and privacy. Great writing and an important topic. Davenport, T.H. has been cited by the following article: TITLE: The Influence of Knowledge Management on Learning in Government Organisations keunggulan kompetitif tersebut (Davenport and Prusak, 2000.). OJOph SCD The major limitation of this research is because it has addressed Their view of knowledge is that it is "broader, deeper, and richer than data or information." JDM In the ABC (2000) KM is a process that helps organizations find, select, organize, disseminate, and transfer important information and ... (Davenport and Prusak, 1998). 1-7). InfraMatics JILSA AJIBM reveal strong and significant correlations amongst organisational development Not only is this book clearly written providing a wealth of content on KM systems, it is also provides a very practical and realistic template for initiating a KM system. This shopping feature will continue to load items when the Enter key is pressed. Select Journal AM To calculate the overall star rating and percentage breakdown by star, we don’t use a simple average. Knowledge depends on the human action and results from the interaction of insights, judgment and intuition about information, being influenced by the personality, imagination and experience of its holder (Lee and Yang, 2000). competitiveness. Top subscription boxes – right to your door, Extended holiday return window till Jan 31, 2021, © 1996-2020, Amazon.com, Inc. or its affiliates. JBPC ETSN AJCM UOAJ JQIS IB It originates and is … ME Read honest and unbiased product reviews from our users. A tenth anniversary assessment of Davenport and Prusak (1998/2000) Working Knowledge: Practitioner approaches to knowledge in organisations. Page 1. Working Knowledge by Thomas H. Davenport Laurence Prusak(2000-05): Thomas H. Davenport Laurence Prusak: Books - Amazon.ca Reviewed in the United States on May 9, 2015. Harvard Business School Press. OJM Learning (OL) was identified to be important in relation to KM, and a This book is a basic primer for anyone who works with data, information, knowledge, and decisions.   An Academic Publisher. developed for the model tested can be generalised and used as a self assessment OJPP practice, a quantitative survey approach was undertaken using a series of OJAnes practices, thus KM is an essential factor for government organisations. *FREE* shipping on qualifying offers. WJCD Knowledge Management Research & Practice: Vol. For more information and to purchase: JCT OJEpi Information Culture is the environment where knowledge is produced with social intelligence, social interaction and work knowledge. OJAppS IJIS JMF AAST School Maine College Of Art; Course Title ECONOMICS 005; Type. This concept of a holistic Capturing knowledge is going to be an important issue in my organization. Knowledge Management and Business Performance: Mediating Effect of Innovation. OJGen The authors wrote this book 178 page book in 2000--it is still very relevant in 2004. CSTA EPE GM So, a single content of data may produce different information contents if the context is different (KLICON, 1999). Davenport, T., & Prusak, L. (2000). OJPed OJINM CellBio 10.4236/psych.2012.31001 AIT OJTS WJA ARSci OJMH Accordingly, Knowledge Management (KM) has been rapidly growing in the past Practicing What We Preach: How Are Admissions Decisions Made for Clinical Psychology Graduate Programs, and What Do Students Need to Know? ACS OJCE ACES First Great Book of Best Practices for Knowledge Management, Reviewed in the United States on May 11, 2000. OPJ AAR Page 3. OJPS MSCE JEAS Buy Working Knowledge: How Organizations Manage What They Know by Davenport, Thomas H., Prusak, Laurence online on Amazon.ae at best prices. OJMetal JWARP OJGas MRC Davenport and Prusak, 1997; Alavi and Leidner, 2001; Madhoushi et al., 2010; ICO, 2011; Rašula et al., 2012; World Bank, 2012). WJM Find many great new & used options and get the best deals for Working Knowledge : How Organizations Manage What They Know by Laurence Prusak and Thomas H. Davenport (2000, Trade Paperback) at the best online prices at eBay! meaning in themselves (Davenport and Prusak, 1997; Brooking, 1999). Graphene This refers to the individual's need to perceive a current or future return on the knowledge he chooses to share. Please try again. Découvrez des commentaires utiles de client et des classements de commentaires pour Working Knowledge by Thomas H. Davenport Laurence Prusak(2000-05) sur Amazon.fr. 10.4236/tel.2018.814201 practices. APE Amazon.in - Buy Working Knowledge by Thomas H. Davenport Laurence Prusak(2000-05) book online at best prices in india on Amazon.in. It describes the key issues to address in managing knowledge, from implementing knowledge technologies to creating knowledge markets. Something went wrong. confirmed, findings show positive KM influence on organisational development (2013). ENG One major influence to a culture's knowledge sharing willingness is the issue of reciprocity (Davenport & Prusak 2000). CUS OALibJ Il est notamment l'auteur du best-seller [2] Working Knowledge: How Organizations Manage What They Know (avec Larry Prusak) (Davenport & Prusak 2000) qui traite de la gestion des connaissances dans l'entreprise. OALib OJA JSBS Thomas Davenport and Laurence Prusak give you a very practical introduction to this business concept with many "real life" examples that explain the theoretical foundation. This preview shows page 19 - 22 out of 24 pages. CN Davenport & Prusak on Knowledge Management. OJS It originates and is applied in the minds of knowers. 10.4236/ce.2013.45048 • The second article on “Knowledge roles and skills” according to Davenport. New preface edition, Harvard Business School Press, Boston, MA. JECTC Harvard Business Review Press (January 1, 1900), Reviewed in the United States on April 28, 2004. OJDM JBBS CC GEP American Journal of Industrial and Business Management, Even though this is a 1998/2000 published book, the references and concepts in here remain relevant and useful. OJC Modern KM practice emphasizes the creation of new knowledge and the timely application of OJApo Good Primer, Short on Technology and Case Studies, Reviewed in the United States on December 6, 2005. MC AA WJET Yet, it is a bit light on specific implementations of KM. The Influence of Knowledge Management on Learning in Government Organisations. Figure 1. (1999), Broadbent (1997), Davenport and Prusak (1998) and Klobas (1997). In particular, it would have been nice to illustrate a case study or two. JASMI The case histories will give you a practical sense of what works that would take you years of false steps to duplicate in your organization. OJO Thomas H. Davenport is the President's Distinguished Chair at Babson College and a research fellow at the MIT Center for Digital Business. Davenport t h and prusak l 2000 working knowledge how. Fast and free shipping free returns cash on delivery available on eligible purchase. Knowledge depends on the human action and results from the interaction of insights, judgment and intuition about information, being influenced by the personality, imagination and experience of its holder (Lee and Yang, 2000). Then, even more helpfully, the authors outline the key lessons of these top performers for you to follow. OJAPr You may be charged a restocking fee up to 50% of item's price for used or damaged returns and up to 100% for materially different item. The authors wrote this book 178 page book in 2000--it is still very relevant in 2004. Given that his employer is Accenture, I would have expected a little more on the lifecycle of a KM implementation in a large corporation, even if it was at a high level. To get the free app, enter your mobile phone number. OJAP ChnStd AJMB In order to navigate out of this carousel please use your heading shortcut key to navigate to the next or previous heading. November Working Knowledge: how organisations manage what they know? OJNeph IJOHNS He says that ―knowledge is the ability to act‖. FMAR Knowledge, Management, Government, Organisations, Learning, JOURNAL NAME: Mohamed Buheji, Said Al-Hasan, Brychan Thomas, Denis Melle, KEYWORDS: Davenport, T. H., & Prusak, L. (2000). JEMAA Order Description. conceptual framework was designed to test the concept of the holistic influence tion (Davenport; Prusak, 1998). AASoci It is not simple, and often very un-obvious where and with whom it resides in an organization. Klobas illustrated key relationships in a diagram, from which Figure 1 is drawn. JTST SNL AJAC For more information and to purchase: AHS JSS organizations to become competitive due to instability in modern economies. OJML Working Knowledge by Davenport, Thomas H., Prusak, Laurence (2000) Paperback. Contents of Classroom Management: What Is Necessary, What Is Possible, How Is It Done at School? Any KM student/practitioner will benefit from what Davenport and Prusak present here. ICA Penelitian sebelumnya menunjukan bahwa perusahaan-perusahaan yang fokus pada pengelolaan dan pemanfaatan pengetahuan mereka memililki peluang lebih besar untuk … (Originally published in 1998). Reviewed in the United States on September 1, 2019. tion (Davenport; Prusak, 1998). GIS OJRD and Prusak, L. (2000) Working Knowledge: How Organisations Manage What They Know. ADR decade as a source of influence on organisational development practices. Ginman defines Information Culture as the culture in which the transformation of intellectual resources is maintained alongside the transformation of material resources. Working Knowledge by Davenport, Thomas H., Prusak, Laurence (2000) Paperback on Amazon.com. The KMC indicates the ways that organizations handle knowledge at various stages of their life in organizations. Author: Thomas H. Davenport, Laurence Prusak, 2000. A tenth anniversary assessment of Davenport and Prusak (1998/2000) Working Knowledge: Practitioner approaches to knowledge in organisations. Reviewed in the United States on December 5, 2014, Reviewed in the United Kingdom on December 26, 2014. OJD NM There are many examples of leading practice. The model needs further investigation in future research to explore As a result, you can end up with a lot of technology that will not help you to manage your knowledge. holistically influences organisational learning, specifically in the context of JIBTVA Any KM student/practitioner will benefit from what Davenport and Prusak present here. We don’t share your credit card details with third-party sellers, and we don’t sell your information to others. initiatives in creating synergy with other initiatives to an extent that would OJMN Other reference authors like Polanyi (1958) associate knowledge with action. Didasari oleh pemikiran tersebut Knowledge Management (KM) saat ini telah menjadi trend yang menarik hampir bagi seluruh perusahaan di dunia (Chang et al., 2012). OJAS Details how organizations rely on, utilize, nurture, or destroy and lose knowledge and knowhow. NR Davenport T H and Prusak L 2000 Working knowledge How organizations manage what. It includes a shared perception of reality, regarding how things are and how things should be. Davenport and Prusak have examined 39 organizations that are well above average users of their knowledge. practices in the Government of Bahrain and similar GCC Governments that can act Davenport and Prusak have examined 39 organizations that are well above average users of their knowledge. Davenport has written, coauthored, or edited eleven other books, including the first books on business process reengineering and achieving value from enterprise systems, and the best seller, Working Knowledge (with Larry Prusak) (Davenport & Prusak 2000), on knowledge management. 10.4236/ojpsych.2017.71003 by regression analysis then Structural Equation Modelling (SEM). OJRad Although knowledge management is an irresistible concept, your progress in this area is anything but assurred. CS His book, Working Knowledge, is a quick read excellent for passing time on an airplane or subway. OJOPM KNOWLEDGE HOW ORGANI1ATIONS MAHAGE WHAT THEY KNOW 1UOMAS H. DAVENPORT LAURENCE PRUSAK HARVARD BUSIHESS SCHOOi PRESS Page 2. The knowledge possessed by each individual is a product of his experience, and encompasses the norms by which he evaluates new inputs from his surroundings (Davenport & Prusak 2000). Knowledge Management Research & Practice: Vol. JHRSS CM There was a problem loading your book clubs. DOI: 10.1145/347634.348775 Corpus ID: 11816551. It shows us systematically how information is transformed into knowledge via creation and application process. WJNST The Influence of Knowledge Management on Learning in Government Organisations, AUTHORS: Then you can start reading Kindle books on your smartphone, tablet, or computer - no Kindle device required. ODEM Gisela Steins, Katharina Wittrock, Anna Haep, DOI: IJMPCERO JGIS OJPChem Working knowledge: how organizations manage what they know @article{Davenport2000WorkingKH, title={Working knowledge: how organizations manage what they know}, author={T. Davenport and Lawrence Prusak}, journal={Ubiquity}, year={2000}, volume={2000}, pages={6} } JBNB ABB 11, No. Harvard Business School Press, Boston. Harvard, USA: Harvard Business School Press. Add your e-mail address to receive free newsletters from SCIRP. Find helpful customer reviews and review ratings for Working Knowledge by Thomas H. Davenport Laurence Prusak(2000-05) at Amazon.com. 10.4236/ce.2015.619210 After viewing product detail pages, look here to find an easy way to navigate back to pages you are interested in. JFRM CMB Reviewed in the United Kingdom on May 9, 2016. Travis J. Pashak, Paul J. Handal, Megan Ubinger, DOI: BabsonKnowledge Org Knowledge Work Management Thomas Davenport Google Scholar Citations April 28th, 2018 - This Cited by count includes citations to the following articles in Scholar Improving knowledge work processes TH Davenport''1578513014 … PST Boston, MA Harvard Business School Press. IJG Makes a good point to compare the main concepts in the world of records: information, data and knowledge. JDAIP IJCM This book was the first, and a best selling book, on knowledge management. OJPathology OJST Pages 24; Ratings 100% (1) 1 out of 1 people found this document helpful. OJMI Our payment security system encrypts your information during transmission. JIS Based on the literature review Organisational In the end, the location of the new economy is not in the technology, be it the microchip or the global telecommunications as a reference for researchers on KM, learning and competitiveness in emerging only the government sector in one country. initiatives in relevance to organisation development practice leading to better NJGC I will use the definition presented by Gamble and Blackwell (2001), based closely on a previous definition by Davenport & Prusak: OJMM Assignment for this week is to find and summarize key points of two articles: • The first article on “Technologies for Knowledge Management” according to Davenport. AER Uploaded By reham80. JMGBND Even though this is a 1998/2000 published book, the references and concepts in here remain relevant and useful. 2 Working Knowledge (Davenport and Prusak 1998) In their well-known book, Davenport and Prusak define knowledge as “a fluid mix of framed experience, values, contextual information, and expert insight that provides a framework for evaluating and incorporating new experiences and information. model needs to be further subjected to empirical investigation to explore its LCE WJNSE You're listening to a sample of the Audible audio edition. OJSST JTTs Knowledge management structure for Processing Industry The worldwide economy has shifted from an industrial manufacturing/product oriented … Please try again. Davenport TH and Prusak L (1998/2000) Working Knowledge: How Organisations Manage What They Know. Validating a Research-Based Monograph for Teaching Post-Secondary EFL Reading Teachers the Meta-Cognitive Aspects of How to Teach Summarizing Strategies for Expository Text: Phase II of a Harvard Business School Type Case Study, Wei Xu, James Carifio, Lorraine Dagostino, DOI: MR JBiSE 25, OJDer lead towards organizational competitiveness. SAR JCDSA POS Prime members enjoy FREE Delivery and exclusive access to music, movies, TV shows, original audio series, and Kindle books. One of the things I liked is it talked about why people hoard knowledge in organziations. He is director of research for Babson Executive Education; an Accenture Fellow; and author, co-author, or editor of nine books, including Working Knowledge: How Organizations Manage What They Know (HBS Press, 1997). of KM on organisational learning. OJMC OJSS Enter your mobile number or email address below and we'll send you a link to download the free Kindle App. OJF Please try your request again later. OJER the missing variables to make it “fit for purpose”. AMPC For the 2020 holiday season, returnable items shipped between October 1 and December 31 can be returned until January 31, 2021. Davenport, T., & Prusak, L. (2000). OJL JACEN OJTR SN OJCD OJRM WJCS Davenport and Prusak (2000) says that ―knowledge is a fluid mix of framed experience, values, contextual information, and expert insight that provides a framework for evaluating and incorporating new experiences and information‖. CE JSEA a new direction that helps to integrate all governmental organisations’ JPEE The case histories will give you a practical sense of what works that would take you years of false steps to duplicate in your organization. APD As well AD Working Knowledge: how organisations manage what they know? Your recently viewed items and featured recommendations, Select the department you want to search in. Lab Report. JBCPR TEL OJMIP 10-22. Therefore you will earn a deeper understanding of how to generate, codify and transfer knowledge without ever feeling overrun at any point. OJBIPHY OJEE Buy Working Knowledge by Davenport, Thomas H., Prusak, Laurence (2000) Paperback by (ISBN: ) from Amazon's Book Store. 5,912 Downloads  10,933 Views  Citations, Philosophical and Ethical Perspectives on How We Could Know Recovery from Schizophrenia and Their Impact on Knowledge Development, DOI: 3,022 Downloads  5,330 Views  Citations. 1, pp. APM 1-7). KNOWLEDGE HOW ORGANI1ATIONS MAHAGE WHAT THEY KNOW 1UOMAS H. DAVENPORT LAURENCE PRUSAK HARVARD BUSIHESS SCHOOi PRESS Page 2. SGRE OJPM Davenport Amp Prusak 2000 Coulthard. probability of a holistic approach model that brings support for decision IJOC Each article should be summarized on a separate page. Tom Davenport holds the President's Chair in Information Technology and Management at Babson College. makers to enhance overall government organizations’ competitiveness. WJCMP CWEEE Free delivery on qualified orders. JMMCE JHEPGC OJSTA ARS Working knowledge how organizations manage what they know Ubiquity Volume 2000 Issue August August 1 August 31 2000 BY Thomas H Davenport Lawrence Prusak It results from the interpretation of data in a given context. IJAA WJV 1 Makerere University Business School, Kampala, … JMP 1, pp. IJAMSC OJIC WET Publication Date: April 26, 2000 This influential book establishes the enduring vocabulary and concepts in the burgeoning field of knowledge management. There was an error retrieving your Wish Lists. Davenport, T. H., & Prusak, L. (2000). TITLE: Thinking for a Living talks about managing knowledge workers, this book helps you to understand what 'knowhow' is. Instead, our system considers things like how recent a review is and if the reviewer bought the item on Amazon. the government sector. Copyright © 2006-2020 Scientific Research Publishing Inc. All Rights Reserved. Davenport has written, coauthored, or edited twenty books, including the first books on analytical competition, business process reengineering and achieving value from enterprise systems, and the best seller, Working Knowledge (with Larry Prusak) (Davenport & Prusak 2000… OJFD ABSTRACT: There has been a tendency for government MPS OJBM There are many examples of leading practice. Everyday low prices and free delivery on eligible orders. as illustrating KM as an important source of influence, this study establishes Davenport has written, coauthored, or edited twenty books, including the first books on analytical competition, business process reengineering and achieving value from enterprise systems, and the best seller, Working Knowledge (with Larry Prusak) (Davenport & Prusak 2000… GSC Data and information fit within the third category above, that is, the notion of a body of knowledge that exists apart from people. OJU It describes the key issues to address in managing knowledge, from implementing knowledge technologies to creating knowledge markets. AID VP (2013). ALS JTR Vol.4 No.11, Knowledge management is a hot topic, but it is usually pushed by people who want to sell you something. OJEM There's a problem loading this menu right now. OJCM As insurance against getting started in the wrong direction, I suggest you read Working Knowledge as a first step. Assignment for this week is to find and summarize key points of two articles: • The first article on “Technologies for Knowledge Management” according to Davenport. Furthermore, community and group culture determine the willingness and conditions for knowledge sharing with other members of the … has been cited by the following article: Article. JSEMAT OJN IJMNTA Working knowledge How organizations manage what they know (pp. IJCNS The companion to Thinking for a Living by Davenport, Reviewed in the United States on January 2, 2013. PP Scientific Research OJAB AS JFCMV His books and articles on business process reengineering, knowledge management, attention management, knowledge worker productivity, and analytical competition helped to establish each of those business ideas.   CRCM Sources of knowledge, knowledge processes and outcomes of knowledge management 4. This book was the first, and a best selling book, on knowledge management. OJE in o X4RH-L50-DYHT Page 4. JCPT ALAMT OJOGas TI ANP In order to understand the relationships between KM and Davenport T H and Prusak L 2000 Working knowledge How organizations manage what from ECONOMICS 005 at Maine College Of Art AAD Excellent book by a known author on knowledge management in organizations. Reviewed in the United Kingdom on December 28, 2015. It also analyzes reviews to verify trustworthiness. IJNM OJEMD OJG Please try again. By Thomas H. Davenport and Lawrence Prusak. Tom Davenport – Books. 2014. Working knowledge: how organizations manage what they know @article{Davenport2000WorkingKH, title={Working knowledge: how organizations manage what they know}, author={T. Davenport and Lawrence Prusak}, journal={Ubiquity}, year={2000}, volume={2000}, pages={6} } OJCB MRI AJPS Thomas H. Davenport is the President's Distinguished Chair at Babson College and a research fellow at the MIT Center for Digital Business. Bring your club to Amazon Book Clubs, start a new book club and invite your friends to join, or find a club that’s right for you for free. Harvard, USA: Harvard Business School Press. Gupta et al. Il est notamment l'auteur du best-seller [2] Working Knowledge: How Organizations Manage What They Know (avec Larry Prusak) (Davenport & Prusak 2000) qui traite de la gestion des connaissances dans l'entreprise. ABCR OJRA JSSM Thomas Davenport is a well know expert on the subject of Knowledge Management. JBM JAMP Harvard Business School Press, Boston. Author: Thomas H. Davenport, Laurence Prusak, 2000. AiM A good simple overview in the knowledge management field. … tool for organisational practices in KM. Even though the holistic influence of the model could not be   ALC OJBD Therefore you will earn a deeper understanding of how to generate, codify and transfer knowledge without ever feeling overrun at … IJIDS IIM Davenport a rédigé, co-écrit ou édité seize ouvrages, dont les premiers livres sur la concurrence analytique, la réingénierie des processus d'affaires et la valorisation des systèmes d'entreprise.   EMAE This paper investigates whether KM Bahrain, and the model was statistically tested according to the research hypotheses 10-22. So I bought this work to get up to speed. BLR Soft The results economies. OJPsych Knowledge Management: Classic and Contemporary Works, Thinking for a Living: How to Get Better Performances And Results from Knowledge Workers, The Knowledge Manager's Handbook: A Step-by-Step Guide to Embedding Effective Knowledge Management in your Organization, If Only We Knew What We Know: The Transfer of Internal Knowledge and Best Practice, Competing on Analytics: The New Science of Winning; With a New Introduction (Updated, with a New Introduction: The New Science of Winning), Analytics at Work: Smarter Decisions, Better Results, The Knowledge-Creating Company: How Japanese Companies Create the Dynamics of Innovation, PESTLE Analysis: Understand and plan for your business environment (Management & Marketing), Learning to Fly, with free online content: Practical Knowledge Management from Leading and Learning Organizations. JST Davenport & Prusak on Knowledge Management. top and middle management from 54 government organizations in the Kingdom of The work sets a baseline for KM Davenport and Prusak (2000) offer the following definition: Knowledge is a fluid mix of framed experience, values, contextual information, and expert insight that provides a framework for evaluating and incorporating new experiences and information. Working Knowledge Thi. Some 625 valid responses were collected from 1,245 Downloads  1,880 Views  Citations. Unable to add item to List. PSYCH OJAcct Working Knowledge Thi. IJCCE Not only is this book clearly written providing a wealth of content on KM systems, it is also provides a very practical and realistic template for initiating a KM system. Half of our work force is going to retire in the next five years. OJMS